Privacy Policy
1. Who We Are Fay’s
Creation is a fashion brand inspired by Filipino heritage, based in the United Kingdom.
Data Controller: Fay’s Creation Email: thebellasconsultant@gmail.com
2. What Information
We Collect We may collect the following personal data:
• Full Name
• Email Address
• Phone Number
• Shipping/Billing Address
• Order Details
• Measurement or Custom Fitting Information
• Any messages or inquiries you send us
3. How We Collect Your Information We collect data when:
• You place an order
• You submit an inquiry or fill out a form
• You sign up for newsletters or promotions
• You browse our website (through cookies and analytics tools)
4. Why We Collect Your Data We use your personal data to:
• Process and deliver orders
• Respond to inquiries and provide customer support
• Send order confirmations, updates, or promotional emails (only with your consent)
• Improve our services and customer experience
• Comply with legal or financial obligations
5. Legal Basis for Processing We process your data based on:
• Your consent (e.g., marketing)
• Fulfilling a contract (e.g., your order)
• Legal obligations (e.g., record-keeping)
• Legitimate interest (e.g., improving services)
6. Data Sharing Your data is safe with us. We only share your information with:
• Payment gateways (for secure transactions)
• Delivery and courier services
• Trusted service providers assisting in our business operations We do not sell or rent your personal information.
7. Data Security We take your privacy seriously.
All data is stored securely, with access limited to authorized personnel only. We implement appropriate technical and organizational measures to safeguard your information.
8. Your Rights You have the right to:
• Access your personal data
• Correct or update your data
• Request deletion of your data
• Withdraw consent at any time
• Object to how your data is used To exercise any of these rights,
please contact us at:thebellasconsultants@gmail.com
9. Cookies & Tracking Technologies
Our website may use cookies or tracking tools (like Google Analytics) to improve functionality and understand visitor behavior. You can control or disable cookies via your browser settings.
10. Policy Updates This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with a new “Last Updated” 26 June 2025
Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to contact us at: Fay’s Creation Email: thebellasconsultans@gmail.com Website: www.bellasconsultant.co.uk